Who we serve
Telehealth Billing Services
Providers enrolled where patients are, and telehealth claims coded to each payer’s rules.
Telehealth
- Key challenges
- Multi-state credentialing, changing payer rules and platform set-up.
- Relevant services
Challenges
What makes telehealth billing hard
Multi-state credentialing
Providers must be licensed and enrolled in each state where their patients are located.
Changing payer rules
Place-of-service codes and telehealth modifiers vary by payer and keep changing.
Platform set-up
Video, scheduling and documentation tools have to work together and protect patient data.
Eligibility across states
A patient’s plan and coverage rules depend on where they live.
How Ace helps
The services that fit this setting
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Provider Enrollment & Credentialing
State-by-state enrollment and re-credentialing tracked in one place.
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Medical Billing
Telehealth place-of-service codes and modifiers applied to each payer’s current rules.
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Healthcare IT
Telehealth platform set-up, integration and data security.
Workflow example
How a typical claim is handled
A video visit to a patient at home, coded to the payer’s telehealth rules.
Measurement
KPIs that matter in telehealth
Monthly KPI reviewTracked from day one
- Enrollment time per state
- Telehealth denial rate
- Clean-claim rate
Questions
Telehealth billing FAQ
Can you credential providers in multiple states?
Yes. State-by-state enrollment and re-credentialing are tracked in one place.
Which place-of-service codes do you use for telehealth?
It depends on the payer and where the patient is. We apply each payer's current place-of-service and modifier rules.
Can you help set up our telehealth platform?
Yes. Our healthcare IT team sets up video and remote monitoring tools and integrates them with your systems.
Do payer telehealth rules change often?
Yes. That is why we review them regularly and apply updates to claims as they change.
Next step
Let's Find the Opportunities in Your Revenue Cycle
Tell us about your practice and current revenue-cycle challenges. Our team will help identify practical next steps.