Who we serve

Mental Health Billing Services

Sessions billed correctly, authorizations tracked and patient balances handled gently.

Mental Health

Key challenges
Session-based billing, authorization limits and patient balances.

Challenges

What makes mental health billing hard

  • Session-based billing

    Psychotherapy codes depend on session length, and documentation must support the time billed.

  • Authorization limits

    Plans approve a set number of sessions; visits past the limit go unpaid.

  • Patient balances

    Copays and deductibles recur every session and add up quickly.

  • Clinician credentialing

    Each therapist must be enrolled with each payer before seeing its members.

How Ace helps

The services that fit this setting

Workflow example

How a typical claim is handled

A 60-minute psychotherapy session, the seventh of twelve authorized visits.

Illustrative data · not a real patient or claim

Measurement

KPIs that matter in mental health

Monthly KPI reviewTracked from day one

  • Sessions used vs. authorized
  • Clean-claim rate
  • Patient collection rate
  • Days in A/R

Questions

Mental Health billing FAQ

Do you track session authorizations?

Yes. Sessions are counted against each authorization so you know when to request more.

Can you credential therapists?

Yes. We enroll clinicians with the payers your patients use and handle re-credentialing.

Do you bill telehealth therapy sessions?

Yes. Telehealth sessions are coded to each payer's current place-of-service and modifier rules.

How do you handle patient balances?

With clear statements, gentle reminders and payment plans where they help.

Next step

Let's Find the Opportunities in Your Revenue Cycle

Tell us about your practice and current revenue-cycle challenges. Our team will help identify practical next steps.