Practice Support

Extend Your Healthcare Team With Flexible Virtual Staffing

Top-notch virtual staffing built specifically for medical billing. Our remote professionals handle your daily administrative and revenue-cycle work so your team can focus on core functions.

At a glance

The problem
Hiring delays, staff turnover, high overhead and backlogs when team members are out.
First step
A free RCM assessment of your current workflow

Virtual Staffing

Roles we staff

  • Medical billing and coding
  • Claims submission and follow-up
  • Payment posting and reconciliation
  • Denial management and appeals
  • Credentialing support
  • Administrative assistance

Benefits

Why practices use virtual staff

  • Lower costs

    Reduce recruitment, training, salary, benefits and office-space overhead.

  • Scalability

    Scale up or down for short-term projects or long-term support.

  • Expertise

    Staff skilled in CPT, ICD-10 and HCPCS and current with regulations.

  • Quality

    Rigorous screening and training.

  • Security

    HIPAA-aligned practices and robust data security.

Process

How it works

  1. 01Define roles
  2. 02Match and train staff
  3. 03Set working hours and tools
  4. 04Supervise
  5. 05Review performance

Questions

Virtual Staffing FAQ

How quickly can we start?

We begin by defining the roles and hours you need, then match and train staff before they start.

What hours do staff work?

Staff work the hours you need, including your local business hours.

How are staff screened and trained?

Staff go through screening and role-specific training in billing, coding and payer rules, plus data-security training before they access your systems.

Can we scale up for a short project?

Yes. Virtual staffing can scale up for a short project, such as an A/R clean-up or a system migration, and back down afterwards.

Related services

Next step

Let's Find the Opportunities in Your Revenue Cycle

Tell us about your practice and current revenue-cycle challenges. Our team will help identify practical next steps.